Shipping policy
Digital Product Delivery
At Invitation Reels, all of our products are digital invitation designs, including:
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Video Invitations
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WhatsApp Invitation Videos
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Digital Invitation Cards (PDF)
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E-Card Invitations
Since these are digital products, no physical items will be shipped to your address.
Delivery Method
Once your order is confirmed and the design is completed, your invitation will be delivered digitally through one of the following methods:
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WhatsApp
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Email
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Download Link
Please ensure that the phone number and email address provided during checkout are correct so we can deliver your invitation without delays.
Processing Time
The delivery time depends on the type of invitation and customization required.
Typical processing times:
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Standard delivery: 24 – 48 hours
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Express delivery: Same day or within 24 hours (for eligible designs)
Delivery timelines may vary depending on:
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The complexity of customization
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The accuracy of details submitted by the customer
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Response time for approval or corrections
Customer Responsibilities
To ensure timely delivery, customers must provide:
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Correct event details
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Accurate names, date, time, and venue information
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Any photos or content required for the design
Delays in providing these details may delay the final delivery.
Order Changes
Once the design process has started, changes to the selected template or order may not be possible.
However, we provide one free revision for minor corrections such as:
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Name corrections
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Date or time corrections
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Minor text adjustments
Additional revisions may incur extra charges.
Delivery Issues
If you do not receive your invitation within the expected time, please contact us at:
Email: invitationreels@gmail.com
Please include your order number and registered phone number so we can assist you quickly.
Shipping Charges
Since all products are delivered digitally, no shipping fees are charged.