Shipping policy

Digital Product Delivery

At Invitation Reels, all of our products are digital invitation designs, including:

  • Video Invitations

  • WhatsApp Invitation Videos

  • Digital Invitation Cards (PDF)

  • E-Card Invitations

Since these are digital products, no physical items will be shipped to your address.


Delivery Method

Once your order is confirmed and the design is completed, your invitation will be delivered digitally through one of the following methods:

  • WhatsApp

  • Email

  • Download Link

Please ensure that the phone number and email address provided during checkout are correct so we can deliver your invitation without delays.


Processing Time

The delivery time depends on the type of invitation and customization required.

Typical processing times:

  • Standard delivery: 24 – 48 hours

  • Express delivery: Same day or within 24 hours (for eligible designs)

Delivery timelines may vary depending on:

  • The complexity of customization

  • The accuracy of details submitted by the customer

  • Response time for approval or corrections


Customer Responsibilities

To ensure timely delivery, customers must provide:

  • Correct event details

  • Accurate names, date, time, and venue information

  • Any photos or content required for the design

Delays in providing these details may delay the final delivery.


Order Changes

Once the design process has started, changes to the selected template or order may not be possible.

However, we provide one free revision for minor corrections such as:

  • Name corrections

  • Date or time corrections

  • Minor text adjustments

Additional revisions may incur extra charges.


Delivery Issues

If you do not receive your invitation within the expected time, please contact us at:

Email: invitationreels@gmail.com

Please include your order number and registered phone number so we can assist you quickly.


Shipping Charges

Since all products are delivered digitally, no shipping fees are charged.